How it works

A simple customer form feeding a controlled admin queue.

The flow is designed to keep conversion smooth without hiding the checks that protect the business.

Car checker style preview
01

Submit the vehicle or unit details

Start with registration, VIN, serial, screen code or unit model, then choose the closest request type.

02

Authority and details are checked

The request is reviewed against the make, unit type and proof boundary before payment or fulfilment continues.

03

The request is routed

Simple serial jobs, photo-led checks and specialist jobs are separated so the customer receives a realistic update.

04

Code and support notes are delivered

Customers receive the code with clear retry notes and any next step if the unit needs more information.

Operational queue

Request status is the backbone.

New, checking, photo-needed, quoted, code-ready and delivered states give the admin side a clean working rhythm from day one.

Admin states7
01NewRequest queueLive
02CheckingRequest queueLive
03Need photoRequest queueLive
04QuotedRequest queueLive
05Code readyRequest queueLive